Losing access to your TikTok account can be frustrating, but there are several ways to recover it. Whether you forgot your password, lost access to your email or phone number, or your account was hacked, this guide will help you get back in.
Recovering Your Account with a Password Reset
If you forgot your password but still have access to your email or phone number, you can reset it easily.
Start by opening the TikTok app and tapping on “Log in.” On the login screen, select “Forgot password?” You will then be asked to choose a recovery method—either email or phone number. Select the option that is linked to your account.
Enter your registered email or phone number, and TikTok will send you a reset link (for email) or a verification code (for phone). Open the email or message, follow the instructions, and create a new password. Once done, return to TikTok and log in with your updated password.
Recovering Your Account Without Email or Phone Number
If you no longer have access to your registered email or phone number, you can still recover your account by contacting TikTok support.
Begin by opening the TikTok app and going to the login page. Tap on “Forgot password?” but instead of entering an email or phone number, look for an option that says “Need help?” Tapping this will take you to TikTok’s support page.
You will need to provide as much information as possible, such as your username, the last password you remember, and any previous email or phone number linked to the account. Once submitted, TikTok’s support team will review your request and respond via email with further instructions.
Recovering a Hacked TikTok Account
If your account was hacked and you can’t log in, try resetting your password first. If the hacker hasn’t changed your email or phone number, you can still request a reset link and recover access.
After logging in, go to Settings > Security and check if there are any unfamiliar devices logged in. If so, log them out and change your password immediately.
If the hacker has changed your email and phone number, you will need to contact TikTok support. Go to the login screen, tap “Need help?” and select “Account Hacked.” Provide all the necessary details, and TikTok will review your request.
Recovering a Banned or Suspended TikTok Account
If your account has been banned, check your email to see if TikTok has sent a reason for the ban. If you believe it was a mistake, you can submit an appeal.
Try logging into TikTok, and if you see a message that your account is banned, there should be an option to “Appeal.” Follow the instructions, provide an explanation, and submit the appeal. TikTok will review your case and inform you of their decision.
Tips to Keep Your TikTok Account Safe
To avoid losing access in the future, make sure your account is linked to both an email and phone number. Use a strong password and enable two-factor authentication for extra security. Be cautious of phishing scams and do not enter your login details on suspicious websites.
By following these steps, you should be able to recover your TikTok account without any issues. If you still have trouble, you can contact TikTok Support for further assistance.
